Learner: CSC
Clover is inviting applications for its Call Centre Vacation Work Programme, offering 10 temporary Learner: CSC positions at its Customer Service Centre offices in Roodepoort, Gauteng. The programme will run from December 2026 to January 2027 and is designed to give successful applicants valuable practical workplace experience in call centre operations, customer service and customer query resolution.
Participants will develop essential communication, problem-solving and interpersonal skills while gaining exposure to the working environment of a leading organisation. This opportunity is aimed at recently qualified Matric graduates who are currently unemployed and meet the programme’s academic and other eligibility requirements.
Location: Roodepoort, Gauteng
Number of Positions: 10
Reference Number: CLO261028-2
Programme Period: December 2026 – January 2027
Closing Date: 5 November 2026
Minimum Requirements
To qualify for the Clover Learner: CSC programme, applicants must meet the following requirements:
- Grade 12 or an equivalent NQF Level 4 qualification.
- Matric completed within the past five years (2021–2025).
- Minimum average of 55% for English and Mathematics or Mathematical Literacy.
- Advanced computer literacy.
- Must currently be unemployed.
- Must not have participated in a learnership programme before.
Key Competencies
Clover is looking for candidates who demonstrate the following competencies:
- Proactive and action-orientated.
- Honesty and consistency.
- Ability to maintain high standards.
- Strong interpersonal effectiveness.
- Commitment and motivation.
- Ability to collaborate with others to achieve common objectives.
- Customer-oriented approach.
- Effective communication skills.
- Ability to apply numerical principles.
Duties and Responsibilities
Successful candidates will gain practical experience while assisting with the following duties:
1. Customer Service
- Provide a high level of customer service.
- Handle inbound and outbound interactions.
- Resolve customer queries and complaints through the relevant stakeholders.
2. Customer Orders
- Capture customer orders accurately and on time according to the daily call list.
- Inform customers when their accounts are on hold.
- Confirm customer orders in accordance with standard operating procedures.
- Inform relevant stakeholders about issues relating to customer orders.
3. Product Sales
- Promote Clover and principal products according to customer ranging.
- Offer new or additional products.
- Explain product features and special offers to customers.
4. Teamwork and Cooperation
- Assist team members in achieving team results.
- Share responsibility for completing tasks.
- Support team values.
- Participate in team meetings.
- Take responsibility for the visual management of information.
How to Apply
Interested and qualifying applicants should submit their applications through Clover’s official recruitment platform. Use the reference number CLO261028-2 when searching for the vacancy. Applicants should ensure that they meet all the programme requirements before submitting an application.
Important Information
- There are 10 available positions.
- The programme takes place from December 2026 to January 2027.
- The positions are temporary.
- Applicants must be unemployed and must not have participated in a learnership programme before.
Disclaimer
Q-Careers shares job opportunities to help South African job seekers discover employment opportunities. We are not the employer or recruitment agency responsible for this vacancy. All applications must be submitted through the official application process provided by the employer. Applicants are encouraged to verify the vacancy details and requirements before applying. Q-Careers will never ask applicants to pay money in exchange for a job opportunity.
Closing Date: 5 November 2026
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