Technical Support Consultant – IStore Eastgate
Introduction
Are you passionate about all things Apple and thrive in providing top-notch technical support? iStore, Africa’s largest Apple Premium Reseller, is seeking a dedicated Technical Support Consultant to join our team at iStore Eastgate. If you have a knack for troubleshooting, resolving technical issues, and providing exceptional customer service, we want to hear from you!
Details
- Company: Core Group
- Location: iStore Eastgate, Johannesburg, Gauteng
- Job Type: Permanent
Job Description
As a Technical Support Consultant, you will be responsible for providing technical support to iStore customers, resolving technical issues, and offering software support. You’ll also have the opportunity to provide training and assistance to customers when needed, ensuring professional and high-quality support service.
Requirements
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
Desired Skills
- Tenacity: Demonstrating enthusiasm, urgency, and a drive for excellence in achieving results and overcoming challenges.
- Conflict Management: Effectively managing complexity, disagreement, and conflict.
- Situational Awareness: Understanding situations, demonstrating the right attitude, and taking timely action.
- Learning and Development: Being open, motivated, and proactive in seeking learning and development opportunities.
Don’t miss this opportunity to be part of the dynamic team at iStore Eastgate! Apply now and take your career to new heights.
Closing Date: 23 May 2024
0 Comments