Introduction

We are currently seeking an experienced and dynamic Store Manager (TOPS) to lead our team in Villiersdorp, Western Cape. This position requires a motivated individual with a strong background in retail management, capable of overseeing business operations, inspiring staff, delivering exceptional customer service, and ensuring financial goals are met.

Location: Villiersdorp, Western Cape
Contract Type: Permanent
Remuneration: Market Related
EE Position: No

 

 

 

Key Responsibilities

Store Operations

• Manage TOPS performance targets and profitability.
• Oversee stock levels, replenishment, and management.
• Ensure accurate pricing and efficient point-of-sale (POS) operations.
• Plan and execute store promotions.
• Ensure compliance with hygiene and housekeeping standards.

Financial and Cash Management

• Monitor and manage store financial performance.
• Oversee cash handling processes, ensuring accuracy and security.

Staff Management

• Recruit, train, and develop team members.
• Foster a positive store culture and ensure staff deliver excellent customer service.
• Manage staff schedules, roles, and performance.

Customer and Stakeholder Engagement

• Manage customer queries, ensuring exceptional service delivery.
• Engage with Distribution Centre (DC) staff to ensure seamless supply chain operations.

Daily Operations

• Open and close the store, ensuring operational readiness.

 

 

 

Minimum Requirements

• Experience:
  • Minimum of four years’ experience in an FMCG environment.
  • FMCG retail experience is advantageous.
• Skills:
  • High degree of accuracy, speed, and attention to detail.
  • Strong numerical, organizational, and communication skills.
  • Ability to work under pressure and meet deadlines.

Application Process

All applications must be submitted via the Careers Site. Please refrain from contacting the Distribution Centre (DC) or emailing applications directly.

 

 

 

Privacy Statement

The SPAR Group LTD is committed to protecting your personal information in line with the Protection of Personal Information Act (4 of 2013). By submitting your application, you consent to the collection, processing, and storage of your personal information for recruitment purposes only. For more details, refer to the full privacy notice provided in the job posting. If you have concerns regarding the handling of your information, you have the right to lodge a complaint with the Information Regulator via email at complaints.IR@justice.gov.za. Join us and be a part of a company that values operational excellence, exceptional customer service, and the development of its people. Apply now to take the next step in your career with TOPS.

Closing Date: 4 February 2025

APPLY HERE