Principal Clerk (Permits & Encroachment)

eThekwini Metropolitan Municipality is inviting applications for the position of Principal Clerk (Permits & Encroachment). The successful candidate will be responsible for permit administration, customer service, record management, data processing, and related clerical duties within the municipality.

Industry: Government & Municipal Services
Job category: Clerical / Administration
Location: Durban, KwaZulu-Natal
Contract: Permanent / Full Time
Remuneration: R232 438.20 – R301 728.48 per annum
EE position: Not specified

Key Responsibilities

• Control, assess, and issue hoarding permits and encroachment permits
• Process and control refunds on building applications
• Raise outstanding accounts due to the Division
• Control damage-to-street deposits
• Perform administrative and clerical duties
• Liaise with internal and external staff, developers, and members of the public
• Maintain strict confidentiality on all matters
• Maintain accurate data on IT tracking and document management systems
• Assist with generating, collecting, and collating information for statistical reports
• Contribute to Branch, Division, and Directorate Performance Management Plans
• Perform related assignments and duties as required

Competencies and Skills

Applicants should demonstrate the following:

• Written communication skills
• Attention to detail
• Ethics and professionalism
• Planning and organising skills
• Ability to use technology effectively
• Understanding of business processes
• Data processing and analysis skills
• Strong interpersonal relationships
• Service delivery orientation
• Client orientation and customer focus
• Resilience
• Change readiness

Minimum Requirements

Essential Requirements

• Grade 12 (NQF Level 4) or equivalent qualification
• Valid motor vehicle driver’s licence
• Minimum of 2 years relevant experience
• Computer literacy

Remuneration and Benefits

Successful candidates may receive the following benefits:

• 13th cheque
• Housing subsidy
• Leave benefits
• Medical aid
• Pension fund

About eThekwini Municipality

eThekwini Metropolitan Municipality is a metropolitan municipality established in 2000 and includes the city of Durban and surrounding areas in KwaZulu-Natal.

Important Notes

• Only shortlisted candidates may be contacted
• Applicants must ensure that all submitted information is accurate and complete
• The municipality reserves the right not to make an appointment

Disclaimer

This vacancy is shared for informational purposes only. Q-Careers does not recruit on behalf of eThekwini Metropolitan Municipality. Applicants must apply through the official municipal recruitment channels. We are not responsible for changes to the advert, requirements, or closing dates. Always verify information on the official municipal website.

Closing Date: 06 June 2026

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